Shipping policy
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be slightly delayed.
🚚 Shipping Times
Estimated delivery times:
- United States: 5–10 business days after processing
- International orders: 7–15 business days after processing
Delivery times may vary depending on location, customs processing, and carrier delays.
📦 Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
You can use this to track your shipment in real time.
🌍 Shipping Areas
We currently ship to the United States and selected international destinations.
If your location is not available at checkout, please contact us for assistance.
💰 Shipping Fees
Shipping costs are calculated at checkout based on your location and order weight.
Occasionally, we may offer free shipping promotions, which will be clearly displayed on the website.
⚠️ Delays & Customs
- Delivery times are estimates and may be affected by carrier delays, weather conditions, or customs processing
- International orders may be subject to customs fees, duties, or taxes imposed by your country
- Hermosa is not responsible for any additional charges incurred during customs clearance
📦 Lost or Delayed Orders
If your order is significantly delayed or appears lost, please contact our support team with your order details. We will work with the carrier to resolve the issue as quickly as possible.
📩 Contact Us
If you have any questions regarding shipping, delivery times, or tracking, please reach out to our support team. We’re here to help ensure a smooth and reliable shopping experience.
